UpSide Learning blogger Aneesh Bhat suggested this week that to remain competitive, companies must increase their agility in the informational and educational support they provide their employees. Access to information at all times is now necessary to sustain momentum and provide employees with the tools and reinforcement they require.
The need of the hour is —technology that enables organizations to distribute “just-in-time” updates that are both targeted and tracked. (Bhat, 2011)
Mobile Learning, Bhat suggests, can provide instant support as well as reinforce other learning formats as mobile devices have become so much a part of our business lives. Also, their real time connection to individuals and support systems means they provide what is missing from more traditional methods of sharing knowledge within a company.
Putting it another way, Clark Aldrich and Tom Parkinson blogged in 2010 that a corporation must examine the different “lenses” or contexts that reveal the effectiveness of their employee training and provide insight into potential “blind spots” where training is ineffective. In providing 10 lenses through which we can view employee training, Aldrich and Parkinson suggest it is equally important to consider both employee demographics and situations as well as the form information is provided in. Essentially, by omitting traditional or newer (mobile) forms of learning, a percentage of a workforce is potentially left unsupported.
What Bhat and Aldrich and Parkinson infer is that as a workforce becomes more attached to their mobile devices, providing training and feedback through those tools becomes increasingly valid and valuable, as long as other means of training are sustained to fill out the needs of the workforce across its learning needs spectrum.
Mobile Learning: What it can do for a global workforce | Aneesh Bhat | Upside Learning | 21 February 2011
The 10 Lenses to Overcome Blind Spots and See Opportunities in Organizational Learning | Clark Aldrich and Tom Parkinson | The Blog of Clark Aldrich | July 2010
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The future of business will be greatly shaped by the ability to network and utilize SME communities, and keeping track of information pertaining to ever-changing technological trends and also customer insights.
Mobile learning is the tool that will help organizations leverage this.
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